Open today 07:00-20:00

Open today 07:00-20:00

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Hopefully you have found all the information you were looking for on our website, however, with so much on offer, we know you might have questions so we’ve tried to list some here to help you find answers.

If you still have something to ask, contact us and we’ll be happy to help.

All
Squash
Car Parking
Membership
Gym
Classes
Juniors
Events

Who is controlling the car park?

Our internal system will control the car park. It will have CCTV, and will also be patrolled by UKPC.

What happens between now and then?

Community members are still able to park outside the Munrow centre for free if they swipe out before 9.30am and after 4.30pm, and free on weekends.

I am a staff member, who is also a member of a community club do I get community rate car parking?

No, all staff still have the campus provision for parking.

I am a staff member, and my partner is a linked member can they park at Sport & Fitness?

Founder members that are paying for linked members are paying current staff rates, but will also have access to the car park.

If your partner has their own membership (community rate) they will have access to the car park.

I am a member of staff; can I purchase a community membership to gain access to the carpark?

You are able to upgrade your membership if you wish yes, but you will also lose the benefit of paying through payroll.

Where can I read the full terms and conditions?

Full terms and conditions in relation to the use of this car park will be shown at Sport and Fitness’ website and on the display board in the car park.

Where can staff park?

Staff members are advised to park on the campus car parks.

When do the charges apply?

The charges apply at all times Sport & Fitness car park is open.

When does the car park close?

The new Sport & Fitness car park is locked each night at 11pm on weekdays and 9pm at weekends. Overnight parking isn’t permitted.

What are the charges for non-community members?

Standard charges will apply to non-members, university staff, students, and visitors.

Up to 1.5hrs – £2

1.5 – 2.5hrs – £10

2.5 – 3.5hrs – £15

3.5 – 4.5hrs – £20

4.5 hrs plus – £25

How much will it cost after 2.5hrs?

Community user charges:

Up to 2.5hrs – Free

2.5 – 3.5hrs – £2

3.5 -5.5hrs – £5

5.5 hrs plus – £10

I am interested in joining; can I park whilst I take a look around?

If you’ve come in for an appointment with our membership sales team, we are able to validate your parking ticket at reception after you have attended.

Where can I park if I have my children with me?

Swimming lesson users (whether parents are community, staff or students) are able to park in the Sport & Fitness car park during the period of the swim lesson; your child’s card will have car park access included for an allotted amount of time around their swimming lesson. This is the only exception for staff or students parking in the Sport & Fitness car park.

Why has car parking been changed?

The car park policy hasn’t been changed. It was in some cases wrongly communicated initially. The car park was always intended to service community use, and part of the original investment proposal to the University to enable community users to access Sport & Fitness. Staff are able to park elsewhere on campus, where there are over 2,600 parking spaces compared with only 280 spaces in the sports centre car park.

What are the peak times?

Sport & Fitness Squash Peak times

Weekday 11:20 – 13:40, 16:00 – 21:20
Weekends All off-peak

 General Sport & Fitness Peak times

Weekday 11:30 – 13:30, 15:30 – 20:00
Saturday 8:30 – 13:00

 

How do I cancel my flexible membership?

As long as you are outside your initial three full calendar month period you can cancel at any point by giving one month’s notice. Please contact the membership team at membership@www.sportandfitness.bham.ac.uk or through the Sport & Fitness reception.

Can I transfer my membership to anyone else?

No, memberships cannot be transferred under any circumstances and membership cards cannot be used by anyone other than the membership holder.

Can I suspend my membership?

Suspending membership enables members to freeze their membership for periods when they are away. Members must give one full calendar month’s notice and there is a minimum period of two calendar months for suspending the membership. There is an overall a charge of 25% on your membership fee.

Please contact the membership team at membership@www.sportandfitness.bham.ac.uk or through the Sport & Fitness reception.

How do I access the gym?

To enter the gym you will need to use your membership card to swipe in.

What time does the gym open and close?

The gym is open from 6am – 10.30pm on weekdays and 7am – 8pm on weekends.

I have used a gym before, do I still need to do an induction?

We recommend everyone has an induction before using the gym so we can show you how to get the most out of our equipment, the interactive screens and how to use the Technogym Wellness app if you have a smartphone.

Can I cancel a class?

Yes, you can cancel a booked class up to one hour before the start time. The class will be added back into your account to use at another time.

Do I need to book?

We recommend you book your classes to ensure a space is reserved for you as some classes get full quickly.

How far in advance can I book classes?

Inclusive members can book classes 14 days in advance, Pay and Go users can book 7 days in advance.

Are classes included in my membership?

Only if you have an inclusive membership. All other members can add classes to their account using Pay and Go Classes

Can junior members use the gym?

No, we currently do not provide gym sessions for members under 18.

Does an adult have to be present with a junior member?

Yes, the adult linked to the junior membership must be present at all times during the junior’s visit to Sport & Fitness.

Juniors under the age of 14 must be accompanied by an adult at all times.

I am hosting an event at Sport & Fitness, will you provide equipment?

We have a wide range of sports equipment, tables, chairs and PA systems. If you have a special request, please include it in your facility hire form and we will try to accommodate you. Additional equipment may come at a cost.

Is photography / video allowed at your events?

Yes, amateur photography and video is allowed at events unless otherwise stated when purchasing tickets. If you would like to apply for professional photography accreditation for an event, please send your request to events@www.sportandfitness.bham.ac.uk.

Where can I park for events?

Sport & Fitness has a dedicated car park including 18 spaces for blue badge holders.

The University of Birmingham also has a number of pay and display car parks on campus.

Is there food and drink available at events?

Yes, every event is different, some will have dedicated catering facilities otherwise there is an onsite Costa which is open from 8am – 10pm on weekdays and 8am – 8pm on weekends.

I am in a wheelchair, is there wheelchair space in the spectator areas?

Yes, we can accommodate wheelchair users at all our events, however, as each event is set up differently, the location of wheelchair seating will change. Please contact events@www.sportandfitness.bham.ac.uk to find out about access to a specific event.