No, unfortunately, you can only purchase a student membership with a @student.bham.ac.uk email. 

No, all students must purchase their membership online, unless instructed otherwise by the Membership team.

If you do not know or have forgotten your four digit PIN, please select Forgotten PIN and login with your student email address to reset.

It will then be sent to your student email address.

As an upcoming 1st year student, we are currently waiting for new student information to be shared with us by the central university. Once provided and added to our system, you will be able to login.

Yes, simply set the start date for your new membership to coincide with the expiry date of las years membership.

You can view the expiry date for your current membership by logging into your account.

You can view the expiry date for your current membership by logging into your account.

We will need you to provide proof of studies in order for us to resolve this.

Current students who are registered can access the following letters on the Verify Secure Documents website:

• Bank letters
• Council tax letters
• General proof of registration letters

In order to access your letters on Verify Secure Documents, please follow these steps:

1. Go to https://verify.bham.ac.uk
2. Login using your normal student username and password
3. Click View Secure Documents
4. Click Secure Letters

This will then show you the secure letters available to you. To view your letters, first click on the menu item next to each letter and then click View E-Letter.

Once obtained, please send this to [email protected].

No, all memberships are single site only.

There are a number of reasons why payment could be failing at the purchasing stage of your membership:

• If you are using an international payment card – if at all possible, please use a UK payment card. However, if this is not possible, please email [email protected]
• If you have any special characters in your name such as an apostrophe this could cause an error in the system

If you are unable to complete payment, please email [email protected] and include in the email: your full name, your student ID number, the name of your bank and country it is based, the membership you are trying to buy (e.g. Sport & Fitness Prime Peak) and a screenshot of the error message if possible.

If you think payment may have gone through but it is not showing online, please include in your email the last four digits of the long card number you are trying to pay with.

Student memberships at University of Birmingham give you access to the BUCS UNIversal gym scheme to access multiple University gyms across the country.

Any student membership at Sport & Fitness or Tiverton Gym is eligible for a UNIversal Gym membership. If your membership is cancelled or terminated for any reason, your UNIversal Gym membership will also be removed.

FIND OUT MORE ABOUT UNIVERSAL GYM

Tiverton Gym will reopen on Monday 7 September 2026.

If you’re ready to get started straight away simply select this as your start date when purchasing your membership. Otherwise, choose a start date that works for your schedule.